Frequently Asked Questions
Answers to common questions about Coach's Corner.
01 Is Coach's Corner licensed and regulated?
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Yes — Coach's Corner operates under a licence from the Curacao eGaming Authority (licence number GLH‑1). The licence requires us to adhere to strict anti‑money‑laundering, player‑protection and game‑fairness standards. You can verify the current licence status on the Curacao eGaming public register.
02 How do I verify my account on Coach's Corner?
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To verify your account, log in and go to Settings → Identity Verification. You'll need to upload a clear photo of a government‑issued ID (passport, driver's licence) and a recent proof of address such as a utility bill or bank statement. Our compliance team usually reviews the documents within 24 hours; you'll receive an email once the verification is approved. You cannot withdraw funds until the account is fully verified.
03 What deposit methods can I use on Coach's Corner, and what are the minimum amounts?
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Coach's Corner accepts Visa, Mastercard, Skrill, Neteller, PayPal, bank transfer and Bitcoin (BTC) deposits. Minimum deposit is $10 for cards and e‑wallets, $20 for bank transfer, and $5 equivalent in BTC. Deposits are credited instantly for most methods; crypto transactions are confirmed after one network confirmation.
04 What does ‘over/under 2.5 goals’ mean when betting on a World Cup match at Coach's Corner?
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‘Over/Under 2.5 goals’ is a market where you bet on whether the total number of goals scored in a match will be more than 2.5 (i.e., 3 or more) or less than 2.5 (i.e., 0, 1 or 2). If the match ends 2‑1, the total is 3, so the ‘over’ wins; a 1‑0 result means the ‘under’ wins. The .5 eliminates the possibility of a push, ensuring a clear outcome.
05 What happens to my bet if a World Cup match is postponed or abandoned after I have placed it on Coach's Corner?
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If a match is postponed before kick‑off, all bets on that match are void and the stake is returned to your account. If a match is abandoned after the start, bets are settled according to the official competition rules; if the result is already decided (e.g., a winner is determined) the bet stands, otherwise the market may be void. Coach's Corner will announce any adjustments in the ‘Bet Status’ section of your account.
06 How can I set a spending limit or self‑exclude on Coach's Corner?
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You can set deposit, loss or wager limits at any time in the ‘Responsible Gambling’ area of your account settings, choosing daily, weekly or monthly caps. If you need a break, use the ‘Time‑Out’ feature for a short self‑exclusion (24 hours to 6 weeks) or ‘Self‑Exclude’ for a longer or permanent block. To activate any of these tools, open Settings → Responsible Gambling, make your selection and confirm. Removing a self‑exclusion is not possible until the chosen cooling‑off period expires, and you can request further assistance from [email protected].